We ship in 1-2 business days worldwide!
Orders are shipped in 1-2 business days Monday-Friday unless the item is on Pre-Order. Orders placed on the weekend and select holidays are processed on the next business day.
Standard shipping (4-7 business days)- $4.99 via USPS First Class Package
Priority shipping (2-3 business days)- $10 via USPS Priority
Next Business Day via UPS- Your order will be processed on the same day if order is received by 12 noon (Mon-Fri) EST (US)
Expedited shipping for International orders:
Orders can be tracked after the package has left Zambia. Prices vary depending on weight and final delivery location.
DHL Express 3-5 Business days
FEDEX Priority 6-10 Business days
Delays may occur due to customs. All custom duties, taxes and fees are the sole responsibility of the customer. Please contact a local post office for further information concerning custom duties or fees.
Please note that we will not be able to alter your order after it has been fulfilled. Most orders are fulfilled within 24-48 hrs (Mon-Fri) after the order has been placed.
In the instance that DHL/FEDEX tracking states that your package has been delivered but you have not received your items, please allow 2-3 additional business days for the delivery of your item(s) After that time period if you still have not received your package, contact us at firstname.lastname@example.org. Upon notification from the customer, we will open a case with FEDEZ/DHL. Please allow 2 weeks for us to investigate and arrive at a resolution. If you do not receive your order within the 2 weeks of investigation, we’ll provide you with the option of either reshipping your order or give you store credit. A refund will not be issued.